Sparkles Forever - Sparkles Forever
 

 
 

Common Questions

How do you clean jewelry?

Why should I buy on the Internet?

Where does your jewelry come from?

What kind of guarantee do you offer?

Do you charge Sales Tax on your products?

Is my transaction secure?

Who's behind SparklesForever.com?

How often does inventory change?

What is Sparklesforever's privacy policy?

How long will I have to wait for a refund?

 

 

 

Can you suggest a good way to clean jewelry?

Whichever method you select, a gentle hand is always best. Here's a tip from The SPARKLESFOREVER School on Caring for Jewelry. To clean jewelry with gold, platinum and most gemstones, make a diluted solution of mild dishwashing liquid. Use 1 tablespoon to 2 cups of lukewarm water in a bowl. Loosen dirt by soaking jewelry in a strainer for 10 to 20 minutes. Lightly and carefully use a soft brush to work out dirt. Gently use a toothpick to reach into crevices. Rinse with clean lukewarm water. If you rinse in a sink, close the drain first.

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Why should I buy on the Internet?

Shopping at SPARKLESFOREVER saves you time and money. In minutes, you can look at a wide selection of fine jewelry, ask questions and complete your purchase without leaving the computer. Registering with SPARKLESFOREVER gives you a number of benefits available only via the Internet. Personalized email bulletins and newsletters that provide great discounts.

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Where does your jewelry come from?

We deal directly with a number of jewelry manufacturers in the U.S. and around the world. SPARKLESFOREVER selected them because of their reputations for excellent design, quality workmanship and fair pricing.

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What kind of guarantee do you offer?

An unconditional 30-day money-back guarantee. If at any time during that period, you are not completely satisfied, return your purchase for a full refund or exchange-no questions asked.

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How do I know my transaction is secure?

When you make a credit card purchase at SPARKLESFOREVER, we use the most advanced privacy programs to assure your data is protected. All of the major consumer Web sites use the same programs we do to secure customer transactions.

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Do you charge Sales Tax on your products?

SPARKLESFOREVER.com charges sales tax for California state. Tax rates are in line with the appropriate state or province.

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Who's behind SPARKLESFOREVER?

SPARKLESFOREVER is run by the second generation of a family-owned jewelry manufacturing company. Our founding team grew up surrounded by the jewelry business and enjoys relationships throughout the industry. We believe that an Internet store like SPARKLESFOREVER, no matter how advanced its technology, must still respond to consumers like the traditional family jeweler - with respect, dignity and trust.

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How often does inventory change?

Certain classics never go out of style. Diamond rings and pearl necklaces represent timeless beauty. You will always find them on display. At the same time, we are always on the look out for the latest and hottest designs. We offer them to you as soon as they become available.

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What is SPARKLESFOREVER's privacy policy?

The information you provide us stays with us and remains confidential. It will not be sold to another company. For complete details, click on Privacy Policy.

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How long will I have to wait for a refund?

Once we receive your return, your money will be refunded or your credit card account will be credited for any payments you have made toward your purchase. The first credit will be made within 10 business days of receipt and verification of the merchandise. Delivery charges are not refunded. Please allow one monthly billing cycle in order for your credit to appear.

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